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| COMPANY INFO |
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How can we summarize these past years?
- We committed ourselves to provide customer service the way it should be and we hope that we did achieve that.
- We delivered every order without one single backorder during this time.
- We manufactured custom formulations that saved you time and potential mishaps.
- We listened to your suggestions and improved the chair.
- We
always welcomed your suggestions and comments. It is only through your
input that we can better ourselves and improve our service to you.
And looking to the future:
- We
are looking forward to continue to expand our service area with adding
weekly deliveries to Northern California and the Western US.
- We are expanding our production capacities to better meet your needs.
- We are trying to provide you with the highest quality product.
- We are developing new products that will improve your patients well being.
- As previously mentioned, we welcome your input, your requests, your suggestions and we will do our best to meet your needs.
Our little "touches":
- We use the only "see-through" drum. No need to move the drum to see where the acid level is.
- Our drums are white.
- We
use only color-coded labels. Both on the top of the drum and on the
side. Very easy identification of formulations and proportioning.
- We
ask that you please place your order 2 days prior to your delivery day.
If we don't hear from you, we will call you for your order.
CORPORATE OVERVIEW:
- Discount
Medical Supply is a leading distributor in the dialysis market.
Discount Medical Supply's success has been built on the ability to
effectively provide our clients with the best choice of products and
highest standard of customer care. Our available product lines are
designed to maximize our customer safety, effectiveness and
profitability. Discount Medical Supply is responsible for the sales,
marketing and distribution of Diasol's products- the Acid
Concentrate/Sodium Bicarbonate and the protected device line; 'Shelly'
the protected fistula needle and 'Daisy' the protected butterfly. These
products coupled with our other dialysis related products form a
complete dialysis product line offering the convenience of a "ONE STOP
SHOP".
MISSION STATEMENT:
- Discount
Medical Supply's objective is to provide our customers in the dialysis
and healthcare market with reliable, flexible solutions that address
the needs of their healthcare practices and deliver remarkable customer
service. Discount Medical Supply remains consistent in its pursuit of
evolving and improving it's product offering and customer service to
provide innovative solutions to our customer's ever-changing needs. Our
promise is that we will continue to provide you with the highest
quality products because that is what you expect and deserve.
MESSAGE FROM THE PRESIDENT:
- In
today's fast- paced global technology marketplace, the two most
important components are product quality and customer service.
Manufacturers are in a constant race for the best quality products at
the lowest price. We are trying to combine the two "offering you the
best product "and making sure it gets there as expected. Since we
started the company, 12 years ago, we focused on customer care. Our
motto: "a happy customer is a customer that will return." It is the key
for any successful business. With a large customer base throughout the
West Coast, Discount Medical Supply has become one of the major
providers of dialysis products. We will never abandon the most
important principle that represents the foundation of our company: "The
success of DMS depends solely on OUR CUSTOMER'S SATISFACTION".
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