ABOUT US

We are happy to announce that we now produce product in both Arizona and California. Additionally, we are working on more innovative products that are meant to further reduce your operating costs. We are in the process of developing new packaging for our products in powder form that will reduce our costs, your waste, storage space needed and handling time for your staff. It is also going to be easier for your staff to handle the product.

However, cost shouldn't be the only important factor in choosing a vendor!
*One of our customers said that what he likes the most about us is that he doesn't worry about his order. He said that we take a lot of pressure off him because he knows that we function like a clock. You order it, we ship it. It's that simple.

In our twelve years of producing Diasol acid concentrate and sodium bicarb, we have never had a backorder or missed a delivery. We are very proud of that fact and try our best to maintain our track record. The added element of a small, customer-orientated supplier allows us to get 'down and dirty' and help you in any way possible. Since we believe that customer service refers to more than just taking an order, we go out of our way to ensure that your dialysis unit is never left without concentrate and supplies.

And looking to the future:

  • We are looking forward to expand our service area with adding more states and cover the entire Western US.
  • We are expanding our production capacities to better meet your needs. We currently have 3 manufacturing locations .

Our on-site staff is continuously trained in both technical and scientific issues related to dialysis. If you hear about a new innovation and are curious about it, call us up and ask about it! Even if its from a different company, we can help you out and maybe even find you a great deal!

We hope to talk to you soon and meet in person at one of the upcoming meetings. We believe that it is a privilege to serve you, and we prove it every day!

How can we summarize these past years?
  • We committed ourselves to provide customer service the way it should be and we hope that we did achieve that.
  • We delivered every order without one single backorder during this time.
  • We manufactured custom formulations that saved you time and potential mishaps.
  • We listened to your suggestions and improved the chair.
  • We always welcomed your suggestions and comments. It is only through your input that we can better ourselves and improve our service to you.
  • And looking to the future:
  • We are looking forward to continue to expand our service area with adding weekly deliveries to Northern California and the Western US.
  • We are expanding our production capacities to better meet your needs.
  • We are trying to provide you with the highest quality product.
  • We are developing new products that will improve your patients well being.
  • As previously mentioned, we welcome your input, your requests, your suggestions and we will do our best to meet your needs.
  • Our little "touches":
  • We use the only "see-through" drum. No need to move the drum to see where the acid level is.
  • Our drums are white.
  • We use only color-coded labels. Both on the top of the drum and on the side. Very easy identification of formulations and proportioning.
  • We ask that you please place your order 2 days prior to your delivery day. If we don't hear from you, we will call you for your order.
  • Our BIG “touches”
  • Our drivers do "pump off". This means that we save you time, space and the physical effort that your staff would have to in order to move the 550 lb drums.


CORPORATE OVERVIEW:
Discount Medical Supply is a leading distributor in the dialysis market. Discount Medical Supply's success has been built on the ability to effectively provide our clients with the best choice of products and highest standard of customer care. Our available product lines are designed to maximize our customer safety, effectiveness and profitability. Discount Medical Supply is responsible for the sales, marketing and distribution of Diasol's products- the Acid Concentrate/Sodium Bicarbonate and the protected device line; 'Shelly' the protected fistula needle and 'Daisy' the protected butterfly. These products coupled with our other dialysis related products form a complete dialysis product line offering the convenience of a "ONE STOP SHOP".

MISSION STATEMENT:
Discount Medical Supply's objective is to provide our customers in the dialysis and healthcare market with reliable, flexible solutions that address the needs of their healthcare practices and deliver remarkable customer service. Discount Medical Supply remains consistent in its pursuit of evolving and improving it's product offering and customer service to provide innovative solutions to our customer's ever-changing needs. Our promise is that we will continue to provide you with the highest quality products because that is what you expect and deserve.

MESSAGE FROM THE PRESIDENT:
In today's fast- paced global technology marketplace, the two most important components are product quality and customer service. Manufacturers are in a constant race for the best quality products at the lowest price. We are trying to combine the two "offering you the best product "and making sure it gets there as expected. Since we started the company, 12 years ago, we focused on customer care. Our motto: "a happy customer is a customer that will return." It is the key for any successful business. With a large customer base throughout the West Coast, Discount Medical Supply has become one of the major providers of dialysis products. We will never abandon the most important principle that represents the foundation of our company: "The success of DMS depends solely on OUR CUSTOMER'S SATISFACTION".